Gaya APA
Lovelock, Christopher, Wirtz, Lochen. (2004).
Services marketing: people, technology, strategy (5th. Ed).
singapour:
International Edition.
Gaya Chicago
Lovelock, Christopher, Wirtz, Lochen.
Services marketing: people, technology, strategy.
5th. Ed
singapour:
International Edition,
2004.
Text.
Gaya MLA
Lovelock, Christopher, Wirtz, Lochen.
Services marketing: people, technology, strategy.
5th. Ed
singapour:
International Edition,
2004.
Text.
Gaya Turabian
Lovelock, Christopher, Wirtz, Lochen.
Services marketing: people, technology, strategy.
5th. Ed
singapour:
International Edition,
2004.
Print.