Essential Telephoning in English is a short course in telephoning skills for pre-intermediate and intermediate learners of business and general English. It can be used on its own or to supplement other courses of the same level. It is intended primarily for use in the classroom but is also suitable for self-study. An answer key and full transcripts can be found at the back of the book. Using essential telephoning in English will help adult learners gain the essential skills and confidence to use the telephone effectively in English.

Kata kunci: bahasa inggris; percakapan (2)