Gaya APA
Lovelock, Christopher, Wirtz, Jochen. (2011).
Service marketing: people, techhnology, strategy (Global Ed.).
Boston:
Pearson.
Gaya Chicago
Lovelock, Christopher, Wirtz, Jochen.
Service marketing: people, techhnology, strategy.
Global Ed.
Boston:
Pearson,
2011.
Text.
Gaya MLA
Lovelock, Christopher, Wirtz, Jochen.
Service marketing: people, techhnology, strategy.
Global Ed.
Boston:
Pearson,
2011.
Text.
Gaya Turabian
Lovelock, Christopher, Wirtz, Jochen.
Service marketing: people, techhnology, strategy.
Global Ed.
Boston:
Pearson,
2011.
Print.