Tatay Sutari Primary Author mixed material bibliography Jakarta Grasindo 2016 id Indonesia

Text

vii,135 hlm. :il. ; 21 cm Daftar isi 1. Service failure is not an option 2.Type of customer 3. Funtastic service, the principles 4. How to be funtastic service 5. Funtastic service mindset 6. Keep your commitment Tatay Sutari PELANGGAN, PELAYANAN 658.812 9786023754557 Perpustakaan Pusat Pengembangan Kompetensi Aparatur Perdagangan Centre of Excellence 658.812/Tat/m 2760-PPP-0817-1 Perpustakaan Pusdiklat Perdagangan 658.812/Tat/m 2760-PPP-0817-2 Perpustakaan Pusdiklat Perdagangan 658.812/Tat/m 2760.jpg.jpg 6169 2017-08-22 09:13:37 2017-08-22 10:25:35 machine generated