lessons on change and reform from fifty years of public service Gates, Robert M. Primary Author mixed material bibliography New York Alfred A. Knope 2016 id Indonesia

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241 hlm. :il. ; 21 cm Contents 1. Why bureaucracies so often fail us 2. Where you want to go: "the vision thing" 3. Formulating a strategy 4. Techniques for implementing change 5. It's always about people 6. Stakeholders: friends and foes 7. The agent of change: "Mirror, mirror on the wall" 8. Money, money, money: reforming in scarce times 9. Reform: the never-ending story 10. A flaming heart Robert M. Gates KEPEMIMPINAN 158.4 9780307959492 Perpustakaan Pusat Pengembangan Kompetensi Aparatur Perdagangan Centre of Excellence 158.4/Gat/p 2766-PPP-0817-1 Perpustakaan Pusdiklat Perdagangan 158.4/Gat/p 2766-PPP-0817-2 Perpustakaan Pusdiklat Perdagangan 158.4/Gat/p 2766.jpg.jpg 6186 2017-08-22 14:32:30 2017-08-22 14:37:14 machine generated