Gaya APA

Shapiro, Daniel. (2016). Negotiating the negotiable: how to resolve your most emotionally charged conflicts . New York: Penguin Books.

Gaya Chicago

Shapiro, Daniel. Negotiating the negotiable: how to resolve your most emotionally charged conflicts. New York: Penguin Books, 2016. Text.

Gaya MLA

Shapiro, Daniel. Negotiating the negotiable: how to resolve your most emotionally charged conflicts. New York: Penguin Books, 2016. Text.

Gaya Turabian

Shapiro, Daniel. Negotiating the negotiable: how to resolve your most emotionally charged conflicts. New York: Penguin Books, 2016. Print.